The Starting Point
The startup had built a functional product but had not woven accessibility into its foundation. There were no testing protocols tied to WCAG standards, no process for identifying where users with disabilities encountered barriers, and no internal knowledge base to draw from. The gap was real, and the team knew it — they just didn't have the tools or framework to address it systematically.
The challenge wasn't a failure of intent. It was a gap in process, and that's exactly the kind of problem worth solving properly.
How We Structured the Work
Helion360 began with a full WCAG 2.1 AA audit of the platform, mapping each user-facing interaction against accessibility criteria to establish a clear, documented baseline. This wasn't a surface-level scan — it was a methodical review that captured both technical violations and experience-level friction.
We followed the audit with structured usability testing sessions involving participants who rely on assistive technologies in their daily lives. Screen readers, keyboard navigation, and voice input tools were all part of the testing scope. The goal was to surface how the platform actually performed for real users — not just how it measured against a checklist.
Findings were documented in a prioritized, actionable format organized by severity. We also ran direct consultation sessions with the startup's internal team, walking through each recommendation and explaining the reasoning so they could internalize accessibility thinking — not just implement a list of fixes.
What the Work Produced
The engagement produced a comprehensive accessibility report covering more than 40 distinct barriers, each paired with a clear remediation recommendation. The development team had everything they needed to begin addressing critical issues within the first two weeks after delivery.
Alongside the report, Helion360 provided a structured remediation roadmap that fit within the startup's existing sprint cycles — so improvements could be sequenced without disrupting ongoing development. The consultation component also built internal capability, giving the team a repeatable lens for evaluating accessibility as the product continues to evolve.
Working With Helion360
If your product was built without accessibility at its core, that's a solvable problem — and it's one Helion360 has experience working through. We know how to assess where a platform stands, translate findings into clear direction, and help teams build the internal confidence to keep improving long after the engagement ends.